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[./equalitaetspolitik.html]
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[./gaaudits.html]
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[./ebspqualitaet.html]
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[Web Creator] [LMSOFT]
quality controls/audits
In times, where competition is strong and economic situations raise the requirements to the car dealerships, service quality is growing to great importance for the buying decision process of customers, quality improvements have a decisive influence to the success of a company.

A process-oriented auditing evaluates the effectiveness and efficiency of the business process in the company and is therefor an important instrument for:
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identification of shortfalls

room for improvement-analysis

initiation of a successful optimizing-process
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